How do I cancel an order on greatbowl.in?
After placing the order, the customer can cancel the order within 24 hours if he/she wishes to, by emailing us at support@greatbowl.in or
foodsgreatbowl@gmail.com or calling us on 9943461200
For outright cancellations by you:
- If you cancel your order before your product has shipped, we will refund the entire amount.
For the cancellation is after your product has shipped:
- If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product. If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call email us at or contact 9943461200 mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost within 10 working days. Please make sure that the original product tag and packing is intact when you send us the product back.
*In case payment has already been made, the refund will be processed via RazorPay within 7 working days.
NON-RETURNABLE ITEMS:
- Items purchased on SALE
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 10 days after delivery.
